Transform Your Retail Operations with AI-Powered Intelligence

Maximize data ROI, reduce costs, and ensure peak-season resilience with datasensAI and resilifyAI—purpose-built for modern retail and e-commerce.

300+

Enterprise Clients

50

+

Certified Consultants

40

%

Cost Reduction

AI-Powered Solutions for Retails

Transform network operations with intelligent data optimization and resilience automation

Low-Mileage

Unlock hidden value in your retail data with AI-driven insights that optimize conversion, reduce costs, and improve customer experience.

  • Data utilization analytics
  • Cost management & DMX optimization
  • Archival visibility (S3 federated search)
  • Checkout & payment optimization
High-Mileage

Ensure business continuity during peak seasons with comprehensive resilience assessment and automated recovery workflows.

  • Resilience assessment & gap mapping
  • Continuity planning & crisis readiness
  • Monitoring & automation for recovery
  • Peak-season incident prevention

Turn Unused Data Into Revenue-Driving Insights

Most retailers ingest massive volumes of web, app, CDN, WAF, and payment logs—but only scratch the surface of their potential. datasensAI identifies underutilized data sources and recommends high-impact investigations that protect conversion rates and improve customer experience.

Maximize Data Utilization & ROI

Challenge:

Retailers ingest web, app, CDN, WAF, and payment logs but only use a fraction to troubleshoot checkout issues. Valuable data sits unused, leaving conversion problems undiagnosed.

solution:

datasensAI identifies underused data sources and recommends targeted investigations for checkout drop-offs, payment errors, and bot traffic patterns using data you're already collecting.

ROI Impact

  • Protect conversion rates by identifying and fixing checkout friction
  • Improve customer experience using existing data investments
  • Detect bot traffic patterns reducing fraudulent transactions
  • Reduce payment error abandonment rates

Cost Management & Storage Efficiency (DMX)

Challenge:

High-volume edge logs consume expensive storage and ingest capacity, yet many events aren't used for daily monitoring—driving up operational costs unnecessarily.

solution:

Route high-volume edge logs to low-cost storage using DMX while keeping only high-signal events indexed for real-time monitoring and alerts.

ROI Impact

  • Lower operational costs by 30-40% through intelligent log routing
  • Maintain complete performance and security insights
  • Optimize license utilization across retail infrastructure
  • Scale efficiently during peak shopping seasons

Archival Visibility (Federated Search for S3)

Challenge:

Need to investigate seasonal trends, fraud spikes, or outage retrospectives, but keeping all historical data indexed is prohibitively expensive.

solution:

Search seasonal and incident lookback data stored in S3 on-demand using Federated Search during fraud spikes, promotional outages, or post-mortem investigations.

ROI Impact

  • Reduce always-on ingest costs while preserving investigative depth
  • Access historical data during critical fraud investigations
  • Maintain compliance and audit requirements cost-effectively
  • Enable deep seasonal trend analysis without storage penalties

Ensure Peak-Season Resilience & Business Continuity

Retail disruptions during holidays, promotions, and peak events can cost millions in lost revenue. resilifyAI evaluates your logging, alerting, and response capabilities—identifying single points of failure before they impact your bottom line.

Resilience Assessment & Gap Mapping

Challenge:

Uncertain whether logging, alerting, and response systems are resilient enough to sustain peak events like Black Friday, Cyber Monday, and major promotional campaigns. Hidden single points of failure in monitoring and escalation

solution:

Comprehensive evaluation of logging coverage, alerting effectiveness, and incident response readiness. Identify and remediate single points of failure across monitoring infrastructure and escalation workflows.

ROI Impact

  • Reduce peak-season incident risk by 50-70%
  • Improve reliability confidence for executive stakeholders
  • Eliminate blind spots before critical shopping events
  • Protect millions in potential revenue during disruptions

Continuity Planning & Crisis Readiness

Challenge:

Incident response coordination and business continuity protocols exist but haven't been tested for outages affecting checkout, payments, or customer identity systems.

solution:

Validate and strengthen incident response coordination across IT, Security, and Operations teams. Establish clear business continuity protocols for critical systems with realistic scenario testing.

ROI Impact

  • Reduce revenue impact during checkout or payment disruptions
  • Faster cross-team coordination during crisis events
  • Clear escalation paths prevent confusion under pressure
  • Maintain customer trust through reliable service delivery

Monitoring & Automation for Rapid Recovery

Challenge:

Manual incident triage and recovery processes lead to extended downtime during critical revenue-generating periods. Every minute of disruption costs thousands in lost sales.

solution:

Implement continuous monitoring with automated response steps using SOAR workflows. Enable rapid triage, intelligent escalation, and automated recovery procedures for common failure scenarios.

ROI Impact

  • Reduce Mean Time to Restore (MTTR) by 60-80%
  • Minimize customer-impacting minutes during outages
  • Automated detection and response 24/7/365
  • Free teams to focus on strategic initiatives vs. firefighting

// WHY CHOOSE bitsIO?

// WHY CHOOSE bitsIO?

Why Retailers Choose bitsIO

Purpose-built solutions that address the unique challenges of modern retail and e-commerce operations.

End-to-End_Splunk

Protect Conversion Rates

Identify and fix checkout friction, payment errors, and performance issues that drive customers away—using data you already collect.

247-Monitoring

Reduce Operational Costs

Cut data infrastructure costs by 30-40% through intelligent log routing and storage optimization without losing visibility.

Customized-Solutions

Peak-Season Confidence

Ensure your infrastructure can handle Black Friday, Cyber Monday, and promotional events without revenue-impacting disruptions.

Cost-Effective

Faster Incident Response

Reduce MTTR by 60-80% with automated detection, triage, and recovery workflows—minimizing customer-impacting minutes.

Expert-Team

Fraud Detection

Detect bot traffic patterns, payment anomalies, and fraudulent transactions using advanced analytics on existing log data.

Proven-Results

Expert Support

4x Splunk Partner of the Year with 50+ certified consultants and deep expertise in retail and e-commerce operations.

Ready to Transform Your Retail Operations?

Schedule a complimentary consultation with our retail data experts. Discover how datasensAI and resilifyAI can protect your revenue, reduce costs, and ensure peak-season success.

// Insights

Insights & Resources

Dive into our extensive library of resources tailored to enhance your experience with Splunk and other leading technologies. Keep up with the latest industry trends, best practices, and expert insights to fuel innovation and help you reach your goals.

// bitsIO’s Partners

Our Partners

Our Managed Splunk Professional Services Explained

What are Managed Splunk Services?

Managed Splunk Services involve outsourcing the management and optimization of your Splunk environment to experts who handle everything from deployment to ongoing monitoring and performance enhancement.

How can bitsIO’s Managed Splunk Services benefit my organization?

Our services ensure your Splunk environment runs efficiently, allowing your team to focus on core business activities. We provide 24/7 support, customized solutions, and cost-effective pricing to help you get the most out of your Splunk investment.

What industries do you serve?

bitsIO serves a wide range of industries, including finance, healthcare, retail, and technology. Our experience across various sectors enables us to tailor our services to meet industry-specific needs.

How do you ensure data security & compliance?

We adhere to strict security protocols and industry standards, ensuring that your data is protected and your Splunk environment complies with all relevant regulations.

Can you customize Splunk dashboards & reports for my business?

Yes, we create custom dashboards and reports to provide insights into your most critical business metrics, helping you make informed decisions.