Correlate Monitoring Signals Across
Every Platform. Without Hardcoded Rules.

The Observability Agent uses Claude to interpret scheduled data from Splunk, local system metrics, and AI-agent telemetry, then provides a unified health assessment with clear context for investigation.
  • Four-time Splunk Partner of the Year
  • Splunk Elite Partner
  •  300+ Enterprise Clients
  • 50+ Certified Consultants

// Our Approach

 The Challenge & The Solution

Splunk-Environment

Modern systems emit telemetry across many platforms logs, metrics, traces, and LLM observability. Correlating a CPU spike in Prometheus with an error burst in Splunk and a latency anomaly in a third platform usually depends on hardcoded threshold rules and a human stitching signals together. That approach is brittle, slow to adapt, and likely to miss novel failure patterns.

Performance-Optimization

The Observability Agent continuously pulls telemetry from Splunk and system sources on a schedule, then uses Claude to analyze it scoring system health, classifying anomalies by severity, and generating on-call summaries. It combines deterministic health rules with AI-driven interpretation to surface issues and grade their urgency.

// WHY CHOOSE bitsIO?

What the Observability Agent Does

Autonomous, multi-source incident detection and structured reporting without threshold rules or manual stitching.

End-to-End_Splunk

Multi-Source Query Decisions

Claude autonomously decides which of the six connected collectors to query on each cycle, what queries to run, and how to interpret the results adapting the investigation to what the signals actually show.

247-Monitoring

Multi-Source Health Assessment

Collects data from Splunk index health, local system metrics, and AI-agent telemetry to provide a unified view of overall system health.

Customized-Solutions

P1 to P4 Incident Reports

Generates structured incident reports at four severity levels. Reports are produced in both JSON (machine-readable for ticketing systems) and Markdown (human-readable for on-call teams).

Cost-Effective

Live Event Dashboard

Streams events to a real-time FastAPI dashboard with an incident browser and source health view, so on-call teams have a live picture of what the agent is seeing.

Expert-Team

Graceful Degradation

Skips unconfigured data sources and reasons around partial failures rather than crashing. The agent keeps working even when not every collector is available.

Proven-Results

Cost-Efficient Design

Uses prompt caching across high-frequency polling cycles to keep inference costs controlled as the polling interval decreases.

// Our Approach

AI Reasoning Where Threshold Rules Are Not Enough

The Observability Agent is designed for the class of incidents that fixed thresholds consistently miss.

Splunk-Environment

Catches cross-system incidents automatically
A Prometheus CPU spike plus a Splunk error burst plus a Langfuse latency anomaly adds up to an incident that no single-platform rule would catch. Claude correlates them.

Performance-Optimization

Threshold rules need updating every time the system changes. Claude-based reasoning adapts to new patterns without requiring a rules update.

Performance-Optimization

Adding a new data source means implementing the common collector interface. The core reasoning and reporting pipeline does not change.

Performance-Optimization

JSON reports slot into ticketing and alerting systems. Markdown reports go straight to your on-call channel. Both formats are produced on every incident.

Stop Relying on Rules That Only Catch the Problems You Already Knew About

The Observability Agent brings AI reasoning to cross-platform incident detection, surfacing the anomalies that threshold rules miss.

5

Countries

300

+

Enterprise Clients

50

+

Certified Consultants

Client Experiences That Speak Volumes

iryna
5.0 ★★★★★
I wholeheartedly recommend engaging with bitsIO based on my firsthand experience of their remarkable ease of doing business, unwavering commitment to delivering top-notch work, and genuine care in ensuring their efforts directly contribute to our shared success. Their personalized approach and dedication to our mutual goals make them an invaluable partner for any project.

-Sr Leader Fintech

michael
5.0 ★★★★★
I highly recommend partnering with bitsIO due to their exceptional ease of doing business, consistently delivering high-quality work, and demonstrating a genuine commitment to ensuring their contributions align seamlessly with our success objectives. Their proactive approach and dedication to excellence make them a valuable asset to any collaborative endeavor.

-Sr Leader Fintech

tracie
5.0 ★★★★★
We are incredibly grateful for the outstanding contribution of bitsIO during our recent Splunk implementation. Their expertise and dedication were instrumental in the successful configuration and deployment of Splunk, which has significantly improved our IT operations. The bitsIO team demonstrated an impressive ability to navigate complex technical challenges, providing solutions that exceeded our expectations. The positive impact of their work is already evident throughout our organization, and we are confident it will continue to benefit us for years to come.

-A Valued Client

// Insights

Insights & Resources

Dive into our extensive library of resources tailored to enhance your experience with Splunk and other leading technologies. Keep up with the latest industry trends, best practices, and expert insights to fuel innovation and help you reach your goals.

// bitsIO’s Partners

Our Partners

// bitsIO’s SOLUTIONS & SERVICES EXPLAINED

Frequently Asked Questions

What is the Observability Agent?

The Observability Agent is an AI-powered monitoring application built by bitsIO on the Claude Agent Platform. It uses Claude to autonomously query multiple data sources, correlate signals across platforms, and generate structured P1 to P4 incident reports.

Which data sources does the Observability Agent support?

The Observability Agent currently supports six collectors: Splunk, Splunk Observability (Olly), AWS CloudWatch, Prometheus, Elasticsearch, and Langfuse. All six sit behind a common interface, making the addition of future sources straightforward.

How is this different from traditional threshold-based alerting?

Traditional alerting fires when a specific metric crosses a specific threshold. The Observability Agent uses Claude to reason about signals from multiple platforms simultaneously, correlating anomalies that no individual rule would connect. It is better suited to novel failure patterns and cross-system incidents.

What does a P1 to P4 incident classification mean?

Incidents are classified at four severity levels. P1 is the most critical, indicating a severe cross-platform issue requiring immediate attention. P4 is an informational anomaly that warrants monitoring but not immediate action. The agent determines the severity based on the breadth and depth of the anomalies it correlates.

What happens when a data source is unavailable?

The Observability Agent degrades gracefully. It skips unconfigured or unavailable sources and continues reasoning with the sources that are available. It does not crash or produce false positives based on missing data.

Can the Observability Agent be used with LLM observability platforms?

Yes. Langfuse is one of the six supported collectors. This means the agent can include LLM call latency, error rates, and usage anomalies in its cross-platform correlation useful for teams running AI-powered applications in production.

How frequently does the Observability Agent run its monitoring cycles?

The polling interval is configurable. Higher-frequency cycles increase cost but reduce time to detection. The agent uses prompt caching to keep inference costs controlled as the polling interval shortens.