Optimizing Splunk Investment and Unlocking Hidden Value for a Large Unified Healthcare Company with datasensAI

A large unified healthcare organization operating hospitals, health plans, wellness programs, and prevention services faced significant inefficiencies in their Splunk Cloud deployment. Despite having a substantial 5.5TB daily license on a Service-Based (SVC) licensing model, the customer was experiencing:

  • Massive Data Underutilization: Over 4.5TB (82%) of their daily data ingestion was underutilized, providing minimal operational value
  • Poor Return on Investment: Only 17% ROI on their Splunk data investment, indicating severe resource waste
  • Inefficient Search Operations: More than 2,500 poorly formatted queries were consuming system resources and degrading performance
  • Unclear Data Strategy: Logs were being ingested without clear business justification or onboarding processes
  • Excessive Retention Policies: 90-day retention periods applied broadly, even when unnecessary, driving up storage costs
  • Limited SVC Capacity: Underutilized resources were constraining their ability to expand monitoring capabilities without additional licensing costs

The healthcare provider needed comprehensive visibility into their Splunk environment to identify waste, optimize resource allocation, and maximize the value of their existing investment—all while supporting critical patient care systems and compliance requirements.

Solution

bitsIO deployed datasensAI, an AI-powered Splunk optimization platform, to provide deep analytics and actionable recommendations across the customer's entire Splunk Cloud environment. Key solution components included:

  • Comprehensive Environment Assessment: datasensAI analyzed the complete 5.5TB daily ingest volume, examining data utilization patterns, search efficiency, sourcetype value, and retention policies to establish baseline ROI metrics.
  • AI-Driven Data Value Analysis: The platform leveraged machine learning to score each of the 57 sourcetypes based on actual usage, search patterns, and operational value. This revealed that 52 sourcetypes (representing 353GB) were significantly underutilized with a mere 2% datasensAI ROI score, while only 5 sourcetypes (5GB) were highly utilized with an 80.4% ROI score.
  • Query Optimization Intelligence: datasensAI identified over 1,300 poorly formatted searches and provided confidence-based recommendations (46% well-formatted vs. 54% requiring optimization), enabling the customer to improve search efficiency and reduce system load.
  • Use-Case Recommendations Engine: The AI engine analyzed existing data sources and identified opportunities to expand value by recommending new security, operations, and compliance use cases that could leverage already-ingested but underutilized data.
  • Actionable Dashboards and Reporting: Delivered clear visualizations showing data utilization by sourcetype, search efficiency metrics, ROI scores, and GainScope percentages to enable data-driven decision-making by IT leadership.
  • Strategic Optimization Roadmap: Based on comprehensive insights, datasensAI delivered a multi-faceted optimization strategy:
    • DMX/Edge Processing: Route low-value data through edge processors to reduce ingest volume
    • Federated Search + S3 Integration: Move older logs to cost-effective S3 storage with federated search capabilities
    • Data Prioritization Framework: Align data ingestion with security frameworks and high-ROI use cases
    Retention Policy Refinement: Right-size retention periods based on actual data access patterns and compliance requirements

Customer Outcomes

  • Dramatic ROI Improvement: By implementing datasensAI recommendations, the healthcare organization established a clear path to increase their datasensAI ROI score from 17% to over 64%, unlocking significant value from their existing Splunk investment.
  • 35% SVC Capacity Expansion Without Additional Licensing: Through data optimization and elimination of waste, the customer freed up approximately 35% additional SVC capacity, enabling them to onboard new critical use cases and data sources without purchasing additional licenses—representing substantial cost avoidance.
  • Massive Cost Reduction Through Smarter Storage: By implementing tiered storage strategies (DMX, federated search, S3 buckets) for the 4.5TB of underutilized data, the organization achieved significant reductions in premium storage costs while maintaining data accessibility for compliance and investigation needs.
  • Enhanced Search Performance and User Experience: Optimization of 2,500+ inefficient queries resulted in faster search response times, improved system performance, and better user productivity across security operations, IT operations, and compliance teams—directly supporting critical patient care systems.
  • Data-Driven Expansion Strategy: Armed with clear visibility into which sourcetypes deliver the highest operational value (top performers scoring 80.4% ROI), the healthcare organization now has a framework for strategic data onboarding decisions aligned with business priorities and security requirements.
  • Future-Proofed Infrastructure: The customer gained ongoing capabilities to monitor Splunk health, ensure security and performance through proactive upgrades, and continuously optimize their environment as their healthcare operations evolve—supporting innovation in care delivery, wellness programs, and operational efficiency.
  • Accelerated Time to Value: With datasensAI's "Quick Start" approach, the healthcare provider achieved measurable insights and began implementing optimizations within weeks rather than months, demonstrating rapid return on their bitsIO engagement investment.

Partner Name: bitsIO Inc

About Client: A Large Healthcare Company

Customer Location: USA

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