The customer was operating a large Splunk on-prem deployment that had reached its architectural limitations in both scale and manageability. The most critical issue was the inability to search essential data due to performance bottlenecks and indexer constraints. The data, which included frozen buckets, was occasionally needed for audit and compliance purposes but was difficult to access. With limited local infrastructure and mounting compliance demands, the customer required a more scalable, performant, and cost-effective solution for accessing their historical data.
The Splunk Professional Services (PS) team proposed using the s2dc script, a specialized utility designed to automate and streamline data migration from on-prem environments to Splunk Cloud. Our approach to the migration process involved the following key steps:
This solution not only resolved the immediate challenge of inaccessible on-prem data but also future-proofed the customer’s operations, leveraging the scalability and efficiency of the cloud.
Partner Name: bitsIO INC
About Client: A global technology company in payments with operations across North America. The customer is a data-driven organization, heavily reliant on IT analytics for operational decision-making and regulatory compliance. They serve the large healthcare sector, a community-based healthcare system committed to advancing care for everyone.
Customer Geographic Location: United States
Timeline: 2025