The customer was preparing to deploy the Splunk Enterprise Security (ES) application to enhance their threat detection and response capabilities. However, they encountered significant data quality issues during the ingestion process, which compromised the accuracy and reliability of security insights. These issues needed to be resolved to ensure the ES app could deliver actionable and effective threat intelligence.
In collaboration with the customer, the bitsIO consultant conducted an in-depth assessment of the customer's data sources and ingestion pipelines. During this analysis, we identified several key issues:
To address these issues, the team implemented a series of data onboarding best practices:
By applying these strategies, we significantly improved data quality, enabling:
Partner Name: bitsIO INC
About Client: A provider of electric system operations and reliability services, supporting electric membership corporations with real-time grid monitoring, energy market participation, and coordination of generation, transmission, and distribution assets.
Customer Geographic Location: Atlanta, United States
Timeline: 2025