Accelerating Data Transfer Efficiency: Improving Splunk Migration Speeds for a Leading Vehicle Remarketing Service Provider

Customer Challenge

The customer experienced suboptimal Splunk transfer speeds during their DDAA-DDSS migrations, averaging only 5TB per day. This transfer speed was far below their required performance levels, prompting them to request a solution to increase the transfer rates significantly.

Solution

The Professional Services (PS) team, supported by Subject-Matter Experts (SMEs), conducted a thorough investigation to identify potential areas for optimization. During this process, we discovered that the default settings in the run-book limited the migration process to only 16 parallel threads, while the system was capable of handling up to 1,000 threads, given the hardware constraints.

After careful testing and adjustments, we increased the number of parallel threads to 300, ensuring the system operated within its optimal capacity. Additionally, we fine-tuned several parameters to further streamline the migration process. As a result, the transfer rate drastically improved, rising from 5TB per day to 6TB per hour.

Customer Outcomes

  • Transfer Speed: Improved from 5TB/day to 6TB/hour.
  • Parallel Threads: Increased from 16 threads to 300 threads.
  • Customer Satisfaction: Highly satisfied with the solution and team’s efforts.
  • Team Recognition: Positive feedback and acknowledgment of Cridley in customer surveys.
  • Operational Impact: Reduced downtime and improved overall operational efficiency.

Partner Name: bitsIO INC

About Client: A provider of vehicle remarketing services, as well as digital marketing and software solutions for automotive dealers and consumers.

Customer Geographic Location: Atlanta, United States

Timeline: 2025

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