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2020 Splunk Partner of The Year

splunk-partner

2020 Splunk Partner of The Year

splunk-partner

TechOps Engineer

TechOps Engineer

Full Time
Posted 2 weeks ago

Technical Area of Expertise

TechOps Engineer (Splunk)

Summary

The TechOps Engineer provides a backstop for all staff on any questions or issues that arise during their shift related to their technical area of expertise. The TechOps engineers lead their respective queue and ensure all requests coming into that queue are addressed in a timely manner. TechOps engagement team to monitor and resolve issues that affect the availability and performance of Splunk for our cloud customers 24/7

  • Required
    • Unix/Linux System (System Calls, File-Systems, Kernel, etc.) & Networking (HTTP, DNS, TCP/IP, the OSI Model, Subnetting and Load Balancing strategies)
    • Monitoring, Analyzing, and Troubleshooting Systems
    • Provide technical support for the Splunk Cloud fleet(Deploy Apps/Configure and upgrade Apps)
    • Perform impact assessments and problem solving according to established procedures
    • Document issues, remediation steps, and help with follow up problem management
    • Assist other TechOps engineers on your shift on complex tasks
    • Represent the TechOps team in meetings/process changes and make recommendations on new procedures/ processes
    • Use the internal tools to restore normal service operations as quickly as possible to minimize the impact to business operations during escalated incidents
    • You love large complex systems. Experience in working on distributed systems or a passion for finding edge cases that appear at scale. You’re interested in how to bring something from a small one off task to how to implement it across several thousand machines at once
    • Implement Automation where ever possible
  •  Certifications
    • Splunk Power User/ Admin Certified
    • Unix/Linux Certified

Send your resume to careers@bitsioinc.com

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Job Features

Job CategoryEngineering
CertificationsSplunk Power User/ Admin Certified | Unix/Linux Certified

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