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2020 Splunk Partner of The Year


2020 Splunk Partner of The Year


Splunk Managed Service Engineer

MSP Engineer

Full Time
Posted 2 weeks ago

Splunk Environments


The MSP Engineer provides remote management for Splunk environments, perform upgrades, and maintain proper performance.  This includes, but is not limited to Splunk indexers, search heads, deployment servers, heavy forwarders and cluster components. The role will primarily be managed remotely using phone and email support mechanisms; some light travel may be required for customer-facing activities. Highly qualified candidates will have a background in at least one of these fields working in complex environments: IT Security, Software Development, and/or Systems Administration.

This is a fully remote role based in the US or Costa Rica.


  • Manage Splunk environments for clients with emphasis on infrastructure, performance monitoring, and security solution
  • Onboard data into customer Splunk environments – both Splunk Cloud and Enterprise
  • Work client tickets from customers within agreed upon service level agreements (SLAs)
  • Build new client environments as required
  • Create monitoring and alerts that proactively monitor customer environments
  • Build automation for delivering customer solutions via Ansible/AWS/GCP/Azure


  • Required
    • 1+ years Splunk Admin experience w/ System Administrator experience
    • Experience with data onboarding in complex environments
    • Experience building infrastructure within cloud environments, AWS a plus
    • Advanced Linux experience including automation skills, networking, security, and troubleshooting
    • Customer service and accountability for results demonstrated through past experience
  • Preferred
    • Infrastructure as a Service (IAAS) experience, Kubernetes and Ansible a plus
    • Experience working with application performance monitoring (APM) tools such as Nagios, PagerDuty, and Cloudwatch
    • Experience working with APIs to build custom Splunk apps for data onboarding
    • BS in Computer Science / Data analytics / Management Information Systems

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